Yes, amazing service form the seller! I had an issue with my payment when I first submitted my order, but I messaged support and they got me sorted out quickly 🙂 In fact, the service was better than I had expected. 3 weeks on the dot and my doll is now with me, we are happy as can be Everything arrived safely and in good condition. And this doll is fabulous. I can’t wait to place my next order!