Yes, the best customer service ever. As I have a load of toys that me and my husband use together I thought it would be a nice treat for him. We used this together (I played it with my dildo) and he said it felt very realistic and tight. Feel and stretch of vagina and anus seemed almost realistic. Appearance of toy, although smaller than real life, is very proportionate in all areas. As he used the toy, it got him close to climax very quickly. Overall, a very good product, as usual.